Thank you for shopping at RHS Nutrition! Our team is more than just another supplement company and we want to make a 100% assurance that you are completely satisfied with your products and experience with us. If you are not entirely satisfied with your purchase, RHS Nutrition is here to help.
RHS Nutrition do accept returns within 30 days for a refund. To be eligible for a return, your item must be in the same condition when you received it, unopened and unused, and must be in its original packaging. Product/s are to be returned at own cost. We greatly appreciate the returns of products that are in the original packaging, in good condition, unused, unopened, and unconsumed. Product/s that are opened. used, or partially consumed are not accepted.
If you have received a faulty or damaged product/s, RHS Nutrition is willing to accept returns. Send us an image of the faulty/damaged product/s at firstname.lastname@example.org so our supplier/manufacturer may confirm the faulty and damaged goods. Kindly allow us at least 2-5 working days for this to take place.
If you happen to have a change of mind or have ordered the wrong item, a 10% restocking fee will be applied once the item has been sent back unopened and in its original condition at your expense. A redelivery fee for the replacement product/s will need to be paid before we dispatch the correct item.
For any reason your parcel is unclaimed or you put in the incorrect address and the parcel is returned to us we get charged a return fee from Australia Post of $12 which will be passed on to the customer also the cost to resend your parcel out again.
For more enquiries, RHS Nutrition Customer Service will be glad to help. Call us at (07) 3287 1995.